Pocket Hose Silver Bullet Hose WarrantyUpdated 10 months ago
POCKET HOSE SILVER BULLET LIMITED LIFETIME WARRANTY
Telebrands warrants the Pocket Hose Silver Bullet product, with a Lifetime Replacement Warranty, for the original consumer, against significant loss of performance resulting from normal wear and tear.
However, if, and only if, the product is found, in our discretion, to have defects in material or workmanship during this period, we will, in addition to replacing the product at our option.
To obtain the replacement, send the product, your order number or other receipt of your purchase, your shipping address, an explanation nature of the issue with your product to:
Pocket Hose Silver Bullet Lifetime Replacement Warranty
Pocket Hose Returns Dept. 700 Indian Springs Drive Lancaster, PA 17601
There will be no charge for the replacement, besides a processing fee, taxes not included (see below): This processing fee does not apply to California residents.
Pocket Hose 25FT - $11.99
Pocket Hose 50FT - $12.99
Pocket Hose 75FT - $13.99
Pocket Hose 100FT - $14.99
When you ship your product to us, please obtain the return tracking number and provide it to us for an immediate replacement. We advise you to purchase insurance as we are not responsible for, and this Warranty does not apply to, items lost or damaged in transit.
Under California law, if this Warranty covers the product defect, California residents may alternately return the product to the merchant who sold it or to a retail store, which sells the product or similar Telebrands products. The merchant then may offer a repair, refund the purchase price minus loss of value to the product from the consumer's use, or suggest to the consumer a repair facility independent from the merchant. If these do not provide appropriate relief, the California resident customer can then go to an independent repair facility if service is economically feasible. Telebrands will then pay for service, repair, replacement, or refund for products covered by this Warranty if the amount is reasonable.
This Warranty does not cover or apply to damage to the product that is the result of use other than normal wear and tear, for example, misuse, abuse, or accident, or cover or apply to scratches or damage that is merely cosmetic or minor in that it does not significantly affect the performance of the product. In addition, this Warranty expressly excludes incidental and consequential damages of any kind whatsoever. As some states prohibit exclusion or limitation of incidental and consequential damages, this exclusion may not apply to you. While this Warranty provides certain legal rights, other rights, which vary from state to state, may also apply.