We are confident the value and quality of our merchandise will meet, if not exceed your expectations. In the event you are not completely satisfied, we'll gladly provide an exchange or refund your purchase price for items returned in their original c
Email the Pocket Hose Team HERE and state "prepaid label request" to receive your prepaid return label (include your full name, shipping address, and order number). Please print the label, affix it to your package, and drop it off at any shipping loc
Items received damaged or defective can be exchanged by contacting us here. Be sure to include an image of the damage or defect. One of our Pocket Hose Team Members will respond as soon as possible.
Once your return is received in our warehouse, it will be processed within 5 business days. Refunds typically reflect in your account within 3-5 business days after your return is processed. Pocket Hose will not be responsible for the loss or damage